Client Service & Reporting
We consider our client-focused service can make a difference. By establishing and maintaining close relationships with our clients we are able to build-up an understanding of their business. This enables us to deliver the investment management service which they require, in both its narrower (the right returns) and wider (added-value areas) forms. This focus on client service by suitably qualified professionals is vital if your assets are to be managed effectively.
EPIC is able to design and employ a variety of reports to tailor to each client's investment and operational requirements.
Full PDF style reports are issued by the 6th working day after month-end, and un-audited valuations are available 2 working days after month-end.
Below is a summary of the type of reports that we produce to best serve our clients' reporting requirements:
- Consolidated Reports
- Statement of accounts
- Summary statement across portfolios
- Summary performance report across portfolios
- Analysis Reports
- Performance reports for each portfolio
- Detailed performance analysis against designated benchmark
- Attribution analysis of portfolio performance
- Economics/Markets Report
- Monthly report of global themes, including forecasts
- Portfolio Reports
- Income projections
- Changes in valuation from the previous period
- Transactions Listing reports for the period
- Cash reconciliation
- Compliance Reports
- Check and report guideline adherence for each portfolio
- Regular Exception reports
- Regulatory Reports
Should our clients' future needs require additional reporting or alteration of existing reports at any time, we are able to accommodate their requests into our existing reporting framework.
At EPIC, we believe that communication with our clients is a key element of our working relationship. Normally, we would organise formal meetings, usually twice yearly, with the portfolio manager of your account, but are happy to meet quarterly if that is required, especially during the early months of a new mandate. Typically, the Portfolio Administrator responsible for the account will also attend these meetings as well as your Account Director.
We offer a full service to all our clients and, as such, all portfolio managers, portfolio administrators and account directors are available to discuss any aspects of the portfolio with yourselves either in informal meetings, over the phone or by format that you require, in order to meet your expectations.
